Solutions for Vendor Risk TeamsNext solutionInternal Audit Teams

Manage third-party risk from intake to oversight.

Gracen helps vendor risk teams centralize third-party records, contracts, contacts, documents, due diligence questionnaires, risk profiles, screening results, incidents, and remediation tasks in one practical workspace.

Centralize the vendor record Send secure diligence Connect issues to action
Vendor — Core Banking Co.Critical
OverviewContactsContractsDocumentsRiskTasks
Criticality
Critical
Residual risk
Moderate
Owner
D. Reyes
Renews
2026-06-15
The problem

Vendor oversight breaks down when every relationship is tracked differently.

Vendor risk teams need to know who the vendors are, what services they provide, who owns the relationship, which vendors are critical, what documents are current, what diligence is outstanding, and which issues need action. Spreadsheets and shared drives make that hard to maintain consistently.

Vendor records are incomplete

Ownership, criticality, risk level, business process, renewal dates, and documentation are spread across systems.

Diligence follow-up is slow

Questionnaire requests, uploads, responses, follow-ups, and reviews are hard to coordinate by email.

Contract visibility is limited

Renewal dates, minimum fees, related contracts, and documents can be hard to find when decisions are due.

Issues do not always connect to action

Screening results, incidents, risk findings, and contract concerns need clear owners and deadlines.

How Gracen helps

A complete third-party workspace, connected to the rest of GRC.

Gracen gives vendor risk teams the core workflows needed to manage third-party oversight while connecting vendor work to incidents, risks, controls, policies, audits, and remediation tasks.

Central vendor directory

Status, category, criticality, ownership, sponsor, legal details, risk levels, renewal dates, and history.

Vendor risk profiling

Inherent risk, residual risk, risk descriptions, ranking, and critical-third-party status.

Contacts & contracts

Vendor contacts, contract records, renewal details, related contracts, and contract documents.

Document repository

Vendor-level and contract-specific documents in one centralized third-party record.

Secure due diligence

Reusable questionnaires via secure OTP-protected links, completion tracking, and follow-ups.

Connected remediation

Turn findings, screening results, incidents, and renewals into assigned tasks with history.

Workflow

Make vendor oversight repeatable.

1

Create the record

Capture ownership, category, legal details, criticality, and status.

2

Classify risk

Document inherent risk, residual risk, and critical-third-party designation.

3

Collect documentation

Store vendor documents, contract documents, contacts, and notes.

4

Send due diligence

Use reusable templates and secure OTP-protected respondent links.

5

Review responses

Track completion, review answers, and ask targeted follow-ups.

6

Create remediation

Assign tasks from findings, screening results, and renewals.

7

Report & monitor

Dashboards for status, residual risk, contracts, and critical third parties.

Capabilities

Everything vendor risk teams need to stay organized.

Third-Party Directory

Ownership, status, category, criticality, risk, renewal dates, and history.

Risk Profiles

Inherent risk, residual risk, descriptions, rank, critical status, and segmentation.

Contacts

Multiple vendor contacts, roles, notes, and phone numbers per record.

Contracts

Status, renewal timing, minimum fees, related contracts, and documents.

Documents

Vendor and contract-specific documents without disconnected folders.

Questionnaires

Reusable due diligence with secure external access and response tracking.

Screening Workflows

Support OFAC and FHFA screening-result review and task creation from findings.

Vendor Reports

Critical third parties, directory, residual risk, incidents, expiring contracts, and tasks.

Connected platform

Vendor risk should not live in isolation.

Third-party relationships affect compliance, audits, operational resilience, security, policy obligations, and incident response. Gracen helps keep vendor oversight connected to the broader GRC program.

A vendor questionnaire finding can become a remediation task.
A vendor incident can be documented, linked to affected resources, and tracked to closure.
A contract renewal can generate follow-up work automatically.
A critical vendor can be surfaced in reports and dashboards.
Vendor documentation can support audits and compliance reviews.
Why Gracen

Credible TPRM, connected to everything else.

Complete vendor record

Ownership, sponsorship, legal structure, category, criticality, risk, renewals, and history.

Diligence you control

Send secure links, verify with OTP, monitor progress, and create targeted follow-ups.

Accountable follow-up

Create tasks from screening results, findings, renewals, incidents, and concerns.

More than vendor risk

Connect to controls, evidence, policies, audits, incidents, and remediation.

Manage third-party risk in one connected system.

Manage third-party risk in the same system where your team tracks compliance evidence, incidents, audit requests, and remediation work.

FAQ

Frequently asked questions

Can Gracen manage both vendor records and contracts?

Yes. Gracen supports vendor profiles, contacts, contract records, related contracts, renewal tracking, contract documents, and vendor-level documentation.

Can vendors complete questionnaires without logging into the full platform?

Yes. Gracen supports token-based external questionnaire links with one-time-passcode verification.

Does Gracen support vendor screening workflows?

Gracen supports OFAC and FHFA screening-result review workflows, including task creation from relevant results. It should not be presented as a guarantee of sanctions compliance.

Is Gracen only for vendor risk?

No. Vendor risk is one core workflow, but Gracen also supports controls, evidence, audit readiness, policy governance, risk, incidents, assets, reporting, and remediation.

Next solutionInternal Audit Teams