Gracen helps community banks manage third-party risk, contracts, due diligence, controls, evidence, policies, audits, incidents, risks, and remediation tasks in one connected platform built for lean regulated teams.
Community banks depend on core providers, technology vendors, fintech relationships, outsourced services, consultants, and operational partners. At the same time, examiners, boards, and leadership teams expect clear documentation, assigned ownership, risk-based oversight, and evidence that issues are being resolved.
Records, risk ratings, contracts, renewal dates, documentation, and due diligence span spreadsheets, drives, and inboxes.
Teams spend too much time locating evidence, updating stale documents, and proving that oversight occurred.
Core systems, online banking, payments, IT providers, and outsourced operations require risk-based review and ownership.
Written policies may not clearly connect to controls, requirements, evidence, audit requests, or remediation.
Vendor issues, audit findings, incidents, control gaps, and renewals need owners, deadlines, status, and history.
Banking agencies emphasize risk management practices tailored to the size, complexity, and risk profile of the institution and its third-party relationships. For community banks, a practical system matters: complete vendor inventories, risk ratings, due diligence, documentation, ongoing monitoring, board-ready reporting, and remediation tracking should be easy to maintain — not rebuilt before every exam.
Gracen supports GRC program organization and documentation. It does not replace legal, regulatory, audit, or compliance advice.
Gracen brings the day-to-day work of vendor risk, compliance, audit readiness, policies, incidents, risks, and remediation together so teams can spend less time chasing information and more time managing the program.
Ownership, status, category, criticality, inherent and residual risk, renewal timing, notes, and history.
Contracts, renewal dates, statuses, related agreements, contract files, and vendor documents in one place.
Secure questionnaires, completion tracking, attachments, follow-ups, and questionnaire audit logs.
Control library, requirement mapping, evidence links, freshness tracking, and assessments.
Scope audits, create PBC requests, collect submissions, track findings, and export packages.
Versions, approvals, publication, distribution, attestations, review dates, and policy-to-control links.
Registers with severity, status, root cause, affected resources, and preserved history.
Turn issues into assigned tasks with owners, due dates, priorities, subtasks, and history.
Add vendors, contacts, contracts, documents, categories, owners, and status.
Identify critical vendors and record inherent and residual risk.
Send secure questionnaires, collect files, and review responses.
Map controls to requirements and monitor evidence freshness.
Manage audit scope, PBC requests, submissions, and packages.
Create tasks for findings, incidents, renewals, and screening reviews.
Share dashboards for status, risk, tasks, incidents, and renewals.
Records, contacts, ownership, categories, status, criticality, and risk classification.
Status, renewal dates, related contracts, minimum fees, and documents.
Reusable templates, OTP-protected links, attachments, follow-ups, and review notes.
Screening-result handling, review and ignore actions, and task creation from findings.
Classification, nature, frequency, coverage, status, assessments, and evidence links.
Store, classify, link, and track freshness across controls and requirements.
Scope, PBC requests, submissions, tests, findings, external access, and exports.
Draft, approve, publish, distribute, compare, and track attestations and review dates.
Severity, status, root cause, affected resources, related vendors, and history.
Descriptions, priorities, ownership, status, mitigation, and dashboard reporting.
Owners, deadlines, priorities, subtasks, and remediation across modules.
Vendor status, residual risk, critical third parties, incidents, tasks, and renewals.
Vendor oversight is often the starting point, but community bank teams also need connected controls, policies, evidence, incidents, audit requests, risk registers, and remediation. Gracen helps connect those workflows without forcing every module into day one.
Approachable for institutions that do not want a long enterprise software project.
Vendors, contracts, diligence, controls, evidence, policies, audits, risks, incidents, assets, and tasks.
Organization-level feature flags support adopting capabilities over time.
Historical changes, questionnaire and controls audit logs, policy events, and audit timelines.
OTP-protected questionnaires, token-based attestations, and external auditor access.
See how Gracen can help your team centralize vendor oversight, evidence, policies, audits, risks, incidents, and remediation in one practical platform.
No. Vendor management is a strong starting point, but Gracen also supports due diligence questionnaires, controls, evidence, audit workspaces, policy lifecycle management, risk tracking, incident tracking, asset inventory, tasks, dashboards, and reports.
Yes. Gracen is modular and supports organization-level module enablement, allowing teams to roll out capabilities in phases.
Gracen helps teams organize vendor records, contracts, due diligence, controls, evidence, policies, audit requests, findings, and remediation tasks so documentation is easier to locate and explain.
No. Gracen helps organize and document GRC workflows. It does not replace legal, regulatory, audit, or compliance advice.
Gracen connects third-party risk to the broader GRC program, including controls, evidence, policies, audits, incidents, risks, assets, and remediation work.