Secure Due Diligence
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Controls & Compliance

Accelerate due diligence without losing oversight.

Build reusable questionnaire templates, send secure OTP-protected requests, track completion, review responses, ask targeted follow-up questions, collaborate with external respondents, and maintain an audit trail from request through remediation.

Questionnaire — Core Banking Co.
OTP verified
Completion
72%
18 of 25 required questions answered
Information security controls
Done
Business continuity plan
Follow-up
Subcontractor disclosure
Pending

Build once, reuse for every vendor.

Create reusable questionnaire templates with version control, so your diligence stays consistent and you never rebuild the same request twice.

  • Reusable templates

    Maintain a library of questionnaires for different vendor types and risk tiers.

  • Versioning

    Track template versions so you know exactly which questions a vendor received.

  • Flexible question types

    Mix question formats to capture the answers and evidence you need.

Template Library
9 templates
TemplateVersionQuestions
Critical vendor — full
Tier 1
v3.142
SaaS service review
Tier 2
v2.025
Low-risk supplier
Tier 3
v1.412
Re-assessment (annual)
All tiers
v2.218
Secure External Request
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4
1
9
2
0
7
Verify & continue

Send requests vendors can complete safely.

Associate a questionnaire with a vendor and due date, then send a secure, OTP-protected external link. Respondents complete exactly what they need to — no full platform access required.

  • OTP verification

    Protect external questionnaire links with one-time-passcode verification.

  • Vendor association & due dates

    Tie each request to a vendor and a deadline that drives follow-up.

  • External attachments

    Let respondents upload supporting documents directly to the request.

Close the loop on every response.

Track completion and required questions, review responses in context, ask targeted follow-up questions, and add comments, attachments, and assignments — with optional scoring.

  • Completion tracking

    See required-question status and overall completion at a glance.

  • Follow-ups & assignments

    Ask clarifying questions and assign review work to the right people.

  • Optional scoring

    Apply scoring where it helps you compare and prioritize responses.

Response Review
2 follow-ups
Q12 · Do you encrypt data at rest?
“Yes — AES-256 across all stores.”
Accepted
Score 5/5
Q18 · Latest BCP test date?
“Pending — will provide.”
Follow-up sent
Everything in the module

A complete due-diligence toolkit.

Template library

Reusable questionnaire templates organized by vendor type and risk tier.

Flexible question types

Capture the right answers and evidence with varied question formats.

Secure OTP links

OTP-protected external links for respondents without platform access.

Completion tracking

Required-question and completion status across every request.

Comments & attachments

Discuss responses, attach evidence, and assign review work.

Audit trail

A record from request through review and remediation.

Streamline questionnaire work.

See how Gracen makes diligence faster to send, easier to review, and simpler to prove — from request through remediation.

Up next
Controls & Compliance