Gracen helps credit unions centralize vendor management, contracts, OFAC workflows, due diligence, documents, policies, incidents, risks, tasks, dashboards, reports, and audit-ready evidence in one practical platform.
Credit unions rely on third-party service providers to deliver member services, digital banking, payments, lending, compliance, technology, and back-office operations. Those relationships can create operational, cybersecurity, compliance, reputation, and member-impact risks. Gracen helps teams organize the work needed to monitor those relationships and respond when issues arise.
A third-party issue can quickly become a member experience, cybersecurity, compliance, or reputation issue.
Credit unions need to show planning, due diligence, controls, monitoring, and follow-up based on risk profile.
The same people coordinate vendor reviews, contracts, policies, incidents, audit requests, reporting, and remediation.
Teams need visibility into vendors, affected resources, incidents, security controls, evidence, and remediation.
Spreadsheets and shared folders make it harder to keep contracts, ratings, attestations, and status current.
NCUA guidance describes third-party relationships as important for expanding services, increasing efficiencies, and supporting members, while emphasizing that planning, due diligence, and controls should depend on the credit union’s risk profile and the type of vendor relationship. Gracen gives credit unions a practical way to organize those workflows and preserve the documentation behind them.
Gracen supports credit union GRC workflow organization and documentation. It does not replace legal, regulatory, audit, or compliance advice.
Gracen helps credit unions move from reactive follow-up to repeatable oversight. Teams can centralize vendor records, contracts, documents, questionnaires, OFAC review workflows, risks, incidents, policies, tasks, dashboards, and reports.
A central directory with owners, sponsors, categories, status, criticality, inherent and residual risk, and renewals.
Vendor documents and contract files, contract status and renewals, and related contract links.
Screening-result review, ignore actions, and task creation from relevant OFAC and FHFA results.
OTP-protected questionnaire links, attachments, completion tracking, follow-ups, and audit logs.
Incidents with severity, status, root cause, affected resources, linked vendors, and remediation tasks.
Versions, approvals, publication, distribution, reminders, attestations, and policy-to-control mappings.
PBC requests, submissions, evidence, tests, findings, external reviewer access, reports, and exports.
Visibility into vendor risk, open tasks, incidents, risk distribution, renewals, and critical third parties.
Build one directory for vendors, contacts, contracts, documents, and risk.
Classify by criticality, inherent and residual risk, category, and status.
Send secure questionnaires, receive attachments, and create follow-ups.
Connect policies, controls, requirements, evidence, and attestations.
Capture root cause, affected resources, severity, status, and vendors.
Assign owners, track deadlines, monitor dashboards, and export reports.
Vendors, owners, categories, status, criticality, risk ratings, renewal timing, and history.
Contract records, related agreements, documents, renewal dates, and status.
Vendor-level and contract-specific repositories with viewing, editing, and upload.
Handle screening results, review findings, ignore irrelevant results, and create tasks.
Reusable templates, secure links, OTP, progress tracking, attachments, and audit logs.
Descriptions, ownership, priority, status, mitigation, history, and linked tasks.
Descriptions, severity, root cause, status, affected resources, vendors, and history.
Remediation tasks, subtasks, owners, due dates, priorities, status, and calendar view.
Draft, review, approve, publish, distribute, compare, and track attestations.
Control inventories, requirement mapping, evidence links, and freshness monitoring.
Scope, PBC requests, submissions, tests, findings, external access, and exports.
Vendor status, residual risk, categories, incidents, task status, and renewals.
Credit union vendor oversight does not happen in isolation. A vendor may connect to a contract, business process, control, evidence item, incident, risk, policy, or remediation task. Gracen helps preserve those relationships so the team can see the full picture.
Easy to implement, simple to use, and priced for SMB budgets.
Vendors, contracts, diligence, controls, evidence, policies, audits, incidents, risks, and tasks.
Dashboards and reports that support management and supervisory committee visibility.
Start with vendor management and add modules as the program matures.
OTP-protected questionnaires and attestations without overexposing internal systems.
Begin with third-party records, contracts, documents, OFAC review workflows, tasks, incidents, risks, dashboards, and reports — then expand by module as your program matures.
See Credit Union PackageSee how Gracen can help your team centralize vendor oversight, contracts, documents, OFAC review workflows, policies, incidents, risks, dashboards, and remediation.
Yes. Gracen supports workflows that map well to credit union GRC needs, including vendor management, contracts, OFAC review workflows, documents, tasks, incidents, risks, dashboards, reports, questionnaires, policies, controls, evidence, and audit readiness.
Yes. Gracen provides a centralized third-party directory, vendor profiles, contacts, contracts, documents, risk classifications, due diligence questionnaires, dashboards, reports, and remediation tasks.
No. Gracen supports OFAC and FHFA screening-result review workflows, including review actions and task creation from relevant findings. It is not a replacement for legal, regulatory, or sanctions compliance procedures.
Yes. Gracen supports dashboards and reports for vendor status, risk distribution, incidents, tasks, critical third parties, and contract expirations that can support management, board, and supervisory committee visibility.
Yes. Gracen is modular and supports phased adoption across vendor risk, diligence, controls, policies, assets, and audit readiness.